Community of Practice
We have experience in undertaking complex multi-site independant investigations. We conduct our work with sensitivy and to the highest standard. Our most recent investigation was commended by NHS Improvement and can be viewed here
Experienced in undertaking corporate governance reviews and making recomendations on the effectiveness of governance arrangements. We also provide governance improvement putting recommendations into action.
A proven track record in undertaking quality governance reviews and making recomendations. We also provide quality governance improvement programmes.
We have a proven track record in helping organisations rebuild board to ward risk management systems. We provide training, develop corporate risk assurance reports, cleanse risk registers and evaluate the configuration and use of Risk management software.
We are experienced in developing quality improvement programmes linking transformational change to clinical improvement. We have worked with digital examplars helping organisations to understand how the maximise digital in dynamin clinical improvement.
We have supported organisations to improve their incident management systems, this include rapid turnaround of large number of breached SI investigations. We provide training for investigators and have established safety summits enabling rapid learning from safety incidents and near misses.
We have worked with organisations to improve their complaints management processes this has included turnaround of large numbers of outstanding compaints, training for investigators and those responding to complaints.
We have worked with six organisations who have been in special measures. We have a deep understanding of the cultural systemic change required and the rapid maturity required in systems and processes to move from Inadequate to requires improvement.
We have supported many organisations to prepare for CQC inspections. We have helped organisaitons sustain their current assessment and also worked with Trusts who are good wanting to move to outstanding.
We have experience of supporting and preparing staff who have been asked to give evidence at an HM Coroners inquest as a witness. We can give personal one to one support or as a group in order to equip staff for the legal process.