Facere Melius (FM) has a strong track record of helping health and care organisations prepare and respond to regulatory inspection visits. We work collaboratively with executives, senior managers and leaders at every level.
“Are there comprehensive assurance system and service performance measures, which are reported and monitored, and is action taken to improve performance?”1
We have a strategic partnership with Unity Transformation, a Quality Improvement and Transformation consultancy which enables us to provide blended teams to clients offering an excellent mix of specialists in regulatory compliance alongside quality improvement specialists.
Our programme management approach is based on a QI Hub, with four foundations; QI methodology, QI training, QI toolbox and QI Zone. Further information is available in our Quality Improvement offer.
“When considering developments to services or efficiency changes, how is the impact on quality and sustainability assessed and monitored?”1
How we can help
We can use our QI Hub programme management approach to support:
Regulation self-assessment; identifying areas of undeclared non-compliance
Inspection preparedness; analysing intelligence, running preparation workshops, producing evidence packs, mock interviews and briefings across the organisation
Inspection management, project managing the Provider Information Return providing a sense-check on its cohesiveness, developing a management plan for the inspections, supporting scheduling of interviews, logging and co-ordinating evidence requests, identification of themes and daily updates for executives
Improvement plan development, coordinating a rapid response to issues raised during the inspection, developing an action plan from the draft report
Relationship management; supporting engagement meetings, ongoing enquiry management, review of business as usual information (series incidents, action plans, mortality alerts)
Factual accuracy checking; project management, coordination of comments and drafting and advising on the final response, including access to legal advice through one of our strategic partnerships
Ongoing monitoring of compliance; establish monitoring systems and dashboards.
“How are services continuously improved and sustainably ensured?”1
Commissioned by NHSI to support Trust through immediate response to inadequate well-led and safety rating - Hospital NHS Trust
Preparation for an unannounced inspection, review of PIR, mock interviews and advisory support - Private Healthcare Provider
Led preparation and delivery of 12-week inspection programme. RI rating achieved for Trust - University Hospital NHS Foundation Trust.
1 CQC Provider Handbook