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Doctor's Desk

PSIRF Training

Patient Incident Response Framework 

Systems Approach to

Learning from Patient Safety Incidents


CPD Hours
1- day
Public Course, Onsite or Virtual
Course Description 

This training will support the development of expert understanding and oversight of systems-based patient safety incident response throughout the healthcare system - in line with NHS guidance, based upon national and internationally recognised good practice.


This course covers the end to end systems-based patient safety incident response based upon the new NHS PSIRF and includes:

  • PSIRF and associated documents (PSIRP, PSII standards)

  • oversight framework (yet to be published)

  • effective oversight and supporting processes related to incident response

  • maintaining an open, transparent and improvement focused culture

  • importance of communication and involvement of those affected (preventing further harm)

  • commissioning and planning of patient safety incident investigations

  • complex investigations spanning different organisational, care setting, and stakeholder boundaries

Target Audience
  • Lead investigators conducting patient safety incident investigations

  • Executive and service lead for duty of candour

  • Executive and service lead for patient safety

  • Executive and service lead for the supporting response to patient safety incidents

  • Investigators supporting patient safety incident investigations

Register Course Interest

Register your interest for a course below. We will be in contact with further details.

View all our PSIRF courses

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