Patient safety
incident response training

2-day systems approach to learning from

patient safety

incidents

Provides a core understanding and application of systems-based patient safety incident response across the healthcare systems, including an introduction to the new system-based tools

1-day overview of the new systems-based incident responses tools

Provides an overview of the new systems-based tools developed to support patient safety response

1-day oversight of systems approach to learning from patient safety incidents

Provides expert understanding and oversight of systems-based patient safety incident response. Includes commissioning and planning a patient safety incident response

2-day practical application of the new systems-based  incident responses tools

Provides understanding and insight into the practical application of each of the new system-based tools which support the patient safety response framework

1-day patient and staff involvement in learning from patient safety incidents

Provides expertise in involving patients, families, carers and staff when things go wrong. Based on national and international good practice, includes the duty of candour and being open principles

1-day using human factors in patient safety incident reponses

Provides an understanding of how to use and apply human factors in patient safety incident response

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